This Refund and Cancellation Policy explains how cancellations, refunds, and related requests are handled by DivineCube Infotech LLP for our technology and IT services.
Cancellation of Services
Clients may request cancellation of a service or project by contacting DivineCube Infotech LLP. Cancellation requests should be made as early as possible so that we can review the current status of the project and work completed.
Once development, design, consulting, or other project work has started, cancellation may be subject to the work already completed, resources allocated, and expenses incurred for the project.
Refund Policy
Refund eligibility depends on the nature of the service, project stage, payment terms, and work already completed. Payments made for completed services, delivered work, or non-refundable third-party resources may not be eligible for a refund.
Where a refund is approved, the applicable refund amount will be determined after reviewing the work completed and any applicable expenses or deductions.
Advance Payments
Some projects may require an advance payment before development or service delivery begins. Advance payments may be used to allocate resources, begin project work, or purchase required third-party services.
If a project is cancelled after work has started, the refundable amount, if any, will be determined based on the completed work and costs incurred up to the cancellation date.
Project Delays and Changes
Changes in project requirements, delayed approvals, unavailable content, or delays in receiving information from the client may affect project timelines. Such delays do not automatically qualify for a refund.
Third-Party Services
Projects may include third-party services such as hosting, domains, software licenses, APIs, plugins, subscriptions, or other external services. Payments made for third-party services may be non-refundable according to the respective provider's terms.
Refund Processing
If a refund is approved, DivineCube Infotech LLP will process the refund using the applicable payment method or another mutually agreed method. Processing time may vary depending on the payment provider or financial institution.
How to Request a Cancellation or Refund
To request a cancellation or refund, please contact us with your name, project or service details, payment information, and the reason for your request. We will review the request and respond accordingly.
Policy Updates
DivineCube Infotech LLP may update this Refund and Cancellation Policy from time to time. Any updated version will be published on this page.
Contact Us
If you have any questions about cancellations or refunds, please contact us:
- Company: DivineCube Infotech LLP
- Email: info@divinecube.com
- Phone: +91 72650 64767
- Website: divinecube.com